Crowd heckled Shers: ProJo

Today's Providence Journal has a story on the events at the Portsmouth Town Council hearing Monday night, and two town officials are quoted saying "Shers had been agitated by the unfriendly undertone of the crowd" before his collapse.

"Council president Dennis M. Canario said yesterday that the crowd had begun to heckle Shers and he had moved in tell 'folks to please settle down.'

Assistant planner Gary Crosby, who had earlier made part of a presentation on a host of proposed zoning changes, recalled that the level of discontent was no greater than he has seen at council meetings many times before.

But the muttering was nonetheless unacceptable, said Crosby. He deplored a recurring lack of civility in public discourse at Town Council meetings, which he said is an embarrassment to the town.

Catcalls and disparaging remarks from the audience have become routine during the last few years whenever hot-button issues — zoning, sewers, and school spending — have gone before the council or the School Committee."
— via ProJo

Let me just add my personal perspective, speaking as someone who has been heckled in the Council chamber. I can tell you from personal experience that it is disturbing, that it makes one even more anxious than one usually is when getting up to speak at a public meeting. Visible bile from your neighbors is deeply unsettling. And it doesn't have to be show-stopping hubbub; hearing a few muttered comments and catching sight of angry faces in the audience is quite enough to dry your mouth and accelerate your heart rate. On one occasion — during the discussion of sewers — I got up to speak, and changed my mind because of the ugly undertone in the room. I said something much more moderate than I intended, and got slammed by a commenter in this blog for not adding to the discussion.

There is a world of crosstalk and dynamics in the Council audience that are not captured by the cameras. Those who are in the majority at a meeting may not even be aware of how their group comes across to speakers of differing opinion. Humans are social animals. The very act of packing the room tells a speaker that she or he is outnumbered, and this triggers very old fight or flight reflexes. Add even a sprinkling of vocal abuse, and you have the formula for Monday night. No wonder some people are reluctant to run for office in this town.

I think this represents an opportunity to open a dialogue about civility and respect at public meetings.

Comments

Dear John and Others--

I think that the video clearly shows that the crowd did not heckle Mr.
Shers. When Mr. Shers mentioned that Home Depot employed 150 people, I do think that someone in the audience said something, and that's when the Council president asked people to calm down. I have heard Mr. Shers at other meetings, and although he's a confident public speaker, he did seem more agitated on Monday night than in previous presentations.

While I do not agree with Mr. Shers' point of view, I listened attentively
to what he had to say, and I think that the majority in the room did also. No one heckled him as he spoke. It's obvious from the tape that those who would characterize the limited whispering in the crowd as "heckling" really do not know the definition.

As you point out, John, a crowded meeting does add to the pressure of
speaking publicly, and so does a citizen reporter sitting in the audience
with a camera and laptop. I applaud you for your efforts to get information about town meetings to Portsmouth citizens, and I applaud everyone who attended Monday's meeting, including Mr. Shers. I have only compassion and sympathy for him and his family. Nevertheless, I don't think that anyone at the meeting is to blame for his unfortunate collapse, and I resent the suggestion from Jill Rodrigues and others mentioned in the press that somehow those with opposing positions brought on his sudden illness.

In response to the blogs regarding the most recent town meeting and Mr. Shers unfortunate collapse, I have to add my own experience. I was not present at that meeting. But I harken back to the very first time I left my kids home on a school night and ventured forth to the town hall with my husband to attend a very heated meeting on the high school gym a few years back.

I listened and watched my fellow townsfolk with increasing horror at the acrimony and lack of complete common courtesy and respect exhibited by both the crowd and the elected officials towards one another.

I watched as a high school student felt free to openly and loudly insult one of the elected officials by calling him a liar. I had initially attended the meeting as a concerned parent of one high schooler with [redacted] more to follow who had a former elementary school cafetorium for her gym in which the entire school body could not be accommodated. But my concerns began to shift as the meeting progressed and I could not hold my tongue as the public comment period ensued.

I found myself at the podium, and believe me public speaking is not something I relish or enjoy in any manner whatsoever. Especially in the face of so much blatant hostility
and disrespect. I addressed the group with the usual introductions and then proceeded to say that I had chosen to shirk my duties as a parent at home in order to attend the meeting because of my strong opinion that our kids needed a new high school gym. BUT, I continued, sitting through my first public meeting in the face of such hostility, it became clear to me that we might need a gym, but even more importantly, we needed to teach our children respect and common courtesy for each other by modeling those behaviors towards one another. And I went home to tuck my kids in bed.

I was at the Town Council Meeting this week, and there was certainly much more grumbling and muttering than can be heard on the video posted here. The grumbling and muttering wasn't particularly awful - I have heard a LOT worse (right here in Portsmouth) but it was inappropriate and discourteous nonetheless. President Dennis Canario had done a very good job of toning down the worst of the heckling that used to dominate meetings. His goal is clearly not to censure people, particularly when the format of the meeting is a "workshop" He does not slam down his gavel each and every time there is audible mumbling from those gathered. However, I have seen him remind people to conform to proper decorum when necessary. In this case, he was about to do so when Mr. Sher's collapsed. I personally do not agree with all of Mr. Sher's opinions, but I respect his right to be heard respectfully, and I wish him a speedy recovery.

heck·le Pronunciation Key - Spelled Pronunciation[hek-uhl] Pronunciation verb, -led, -ling, noun
–verb (used with object) 1. to harass (a public speaker, performer, etc.) with impertinent questions, gibes, or the like; badger.

Anyone who who provides "gibes or the like" to a public speaker is, by definition, a heckler.

I was there and it was more than "audible mumbling".

Do you really think that it’s necessary to demonize a whole room of
people to further your own agenda? That’s really sad. A murmured
comment does not make a gibe nor does it constitute persistent harassment,
badgering, or "the like"…sorry!

I looked up the definition of “heckling.” I would like to share it:
“to HARRASS (a public speaker, performer, etc.) with impertinent questions, gibes, or the like; badger.”

I think given this definition, everyone present Monday night would agree that “heckling” is an inappropriate word for what occurred at Town Hall.

In the interest of civil discourse, let's recognize that we all seem to agree on several things.
- First, no one in the room intended to cause harm to Mr. Shers or anyone else, and we all appreciate the years of service he has given our community and wish him a speedy recovery.
- Second, there was inappropriate noise of some kind from the audience, as evidenced by Mr. Canario's comment as well as Mr. Shers' reaction, whether or not you categorize that noise as heckling.
- Third, although the interruptions (whoever made them) were inappropriate, they were less antagonistic than outbursts have been at other meetings in the past.

I honestly don't see this as a "good side vs. bad side" issue. In much the same way that Samantha Kavanagh's accident can prompt us to say, "We all drive too fast on Quaker Hill," perhaps this is an opportunity to say, "We all ought to be more respectful of one another at town meetings." That's not demonization, it's learning from experience.

Perhaps "heckling", even with the help of the dictionary definitions, is to a certain extent in the eye of the beholder or, in this case, in the mind of the speaker at the podium.

I was there, and I agree with a previous commenter that it was more than "audible mumbling". But I think it was less than heckling. It was somewhere in between.

I also want to say I agree with another commenter that we shouldn't "demonize a whole room of people" for the rudeness of a few. But, I disagree with that same commenter for implying that those who call what happened heckling are doing so " to further [their] own agenda". I have a perfect right to call things as I see it and when I say some people in the room acted badly I have no hidden "agenda" other than to say I wish people would behave civilly and politely at council meetings. This has nothing to do with zoning building caps or whatever. It has to do with the Golden Rule.

Finally, to anyone reading this who has ever been less than quiet and polite when others speak at council meetings, I don't think you are doing yourself any favors. No one's agenda is furthered by behaving badly. I don't think the town council is persuaded much by "audible mumbling" or "heckling" or what ever you want to call it. When I'm at council meetings, I feel uncomfortable when people grumble while the speaker is talking, even when I agree with side of those who are doing the grumbling. I bet those on the council, being people just like you and me, feel uncomfortable too.