Portsmouth School Committee slows rush to install virtual desktops, stick parents with bill

At last night's meeting, the Portsmouth School Committee approved $5K for a study to develop a district technology vision, but what's more significant is what they did *not* approve.

While the posted agenda item was an innocuous "Authorization to have a Technology Study to Establish Long-Term Goals," the backup material originally specified appropriating funds to assess the feasibility of Virtual Desktop Infrastructure or VDI. At a high level, VDI is a way to deliver a personalized computing experience across a network. Imagine your home PC being turned into a "virtual" device hosted on a remote server; instead of needing a big box on your desk, you can interact with "your" machine from any computer — or even your phone.

Enabling anywhere/anytime access is a worthy goal, and there is no question schools need to explore this, but there are challenges and options to consider. VDI requires very large initial outlays for infrastructure: one study by IT consulting firm Forrester pegged the upfront cost of a 2,500 seat installation (slightly larger than what would be needed in Portsmouth) at $1M.

The School Committee Technology subcommittee (of which I am a member) met last week and discussed VDI as one of several approaches, including software-as-a-service offerings (like Google Docs and Microsoft Office 365) and alternative ways of delivering remote access to the school network. The subcommittee explicitly tasked Portsmouth IT Director Rose Muller to work with the district technology committee (composed of technology-savvy teachers and administrators) to develop a perspective on technology vision and options.

So how did this end up being proposed as a study on VDI? Superintendent Lynn Krizic wrote the agenda item.

She admitted this, in public session, when questioned by this reporter. This agenda item was not drafted by Tech subcommittee chair Tom Vadney, who explained that his understanding of the guidance from the subcommittee had been a more general exploration, an interpretation that was supported by school committee member Dave Croston, who also attended the meeting.

So this agenda item did not reflect the understanding of subcommittee chair Vadney, who is the community's elected policy-setting representative; rather, it was crafted by the Superintendent. School Committee Vice-chair Jonathan Harris jumped to Krizic's defense saying that VDI was the direction the subcommittee intended. "I talked to a couple of people on the committee," he said.

It will probably not surprise you to hear that he did not talk to me. And, come to think of it, why would Jon "Too Big To Fail" Harris even care about something like this?

Well, the nickel dropped for me last night listening to one of the other agenda items, the approval of the Council 94 contract. In addition to the expected changes to the retirement plan from defined-benefit to defined-contribution, there was oddly specific language about restructuring the IT department and the nature of the severance package those staff would receive.

Let's connect the dots: Harris and Krizic push for VDI, which gets rid of all the infrastructure and moves it to an off-site server farm. Now you can potentially cut several staff positions.

But, you may ask, what about supporting the actual devices in students' hands? No problem. In Supt. Krizic's world, kids bring them. This notion, called "Bring Your Own Device" or BYOD, is gaining traction in corporate and educational environments. And at last week's subcommittee meeting, Dr. Krizic advanced the notion that the district might not need to supply devices, since so many students had their own.

This reporter responded — I will admit, a bit testily — that not every family could afford to buy their kids a laptop or iPad for school. As someone from Island Park, I look around at all the houses on the market and the folks I know who are out of work, and I don't see them being able to pony up a few hundred extra bucks for each kid to bring a device to school.

To his credit, subcommittee chair Tom Vadney immediately tried to walk back Krizic's suggestion by saying that the district could create a "free or reduced-price technology" plan to provide equipment for those who couldn't afford it.

But even that, I think, glosses over the ugly reality: VDI + BYOD = a hidden tax on parents.

It was a positive development that this approach was taken off the fast track last night, and I'd urge any interested parents to attend the next Technology Subcommittee meeting on October 15 at 6pm in the PHS library.

Full disclosure: I am an appointed member — until Harris kicks me off — of the School Committee technology subcommittee as well as serving as a community representative on the Portsmouth School District technology committee (I've been the sole community participant for a couple of years in the District's state-required tech plan, and you can't touch me there, Jon.)

Regular readers will know that technology in the schools has no stronger advocate, and yes, I understand that VDI has the potential for big savings down the road. This may yet turn out to be worth exploring.

But my overriding principle is that technology does not teach; teachers do. Teachers need technology integration support, robust professional development, and in-house staff to keep things working. Sinking hundreds of thousands of dollars into infrastructure while ignoring responsibility for providing equal access to technology and shifting the cost of devices to parents does not strike me as good public policy. And more odious is trying to sneak the camel's nose into the tent under the guise of a feasibility study.

Even fuller disclosure: I have never before felt like I understood PCC, Inc. President Larry Fitzmorris. But last night, when I was arguing that the School Committee should defer consideration of this agenda item on the grounds that it was improperly noticed, I felt a twinge of recognition. I think William Blake warned about becoming what you behold…

See: Jerusalem, Chapter 2, plate 30, lines 49-50.

Comments

As a life long technologist I find that while there are alternatives to every problem, sometimes so many it is overwhelming, the fact remains that we seriously need to consider grants and funding for these excursions.

The grants and funding should come first, before we ask already financially weakened parents to supply even more for their kids. Each year I hear parents spending hundreds on school supplies - something that when I was young was unheard of - and supplies in our classrooms were just as plentiful.

If we are going to consistently ask parents to fund our kids education outside of the taxes burden already assumed, we might as well send them to private schools just like some of our representatives on the school committee already do.

It is the right move to stay ahead of technology, and if it means losing staff positions in the process that is sometimes the cost. But to make decisions in a vaccuum, without doing research on other communities who have made similar choices is simple niave and uninformed.

We are not the first community to grapple with these issues, nor will we be the last. As a parent of three - spending over a thousand dollars to ensure my kids can merely keep up and have the equipment they need to be - well - insane - given I already give the town over $15k in taxes annually.

Rather than fighting down political party lines, why don't we work with local companies or find grant money to support whatever advancements we as a community want - the money is out there - we just need to be smart and find it.

By the way - open source is free, no infrastructure needed, I am still left baffled on this subject as a technologist. We spend over $80k on Microsoft licenses annually in our school budget according to what I knew about 4 years ago - couldn't have gone down since then. Use that to get the equipment needed in our schools (loaner programs?). With the deals even I can find as a normal person, we could buy over 600 refurbished laptops for what we pay Bill Gates - ANNUALLY.

This type of infrastructure is called "Cloud Computing" and it requires very well thought out architecture to be done properly. It's very different from installing an Operating System on a laptop/desktop computer. Imagine what would happen if the large servers running the cloud infrastructure went down, the entire student system would go down, not just a few laptops.

Also consider the system's security exposure if you allow unknown student computers to connect to this "Private Cloud". It will require significantly more investment to secure a system with unknown client devices. The savings you will achieve by allowing students to use personal machines will most likely not cover the security expenditures.

I'm a IT Professional with IBM helping clients with solutions like this. Cloud Computing certainly should be considered and investigated but proceed with caution, a mistake in a cloud environment can take an entire enterprise down. One must also consider proper training of the IT staff to support this type of setup, the usual IT staff that supports simple networks with client computers will not be properly trained to support a Cloud Deployment.